betjie's Privacy Policy

1 Introduction and Purpose of This Policy

Welcome to betjie. This Privacy Policy ("Policy") explains how betjie ("we", "us", "Platform") collects, uses, stores, and discloses your personal information — when you visit our website https://betjie.lat or use our services.

This Policy is an integral part of our Terms and Conditions. By registering or using betjie, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

2 Information We Collect

betjie collects various types of information to operate and improve its services. Below we describe the information we collect:

2.1 Information You Provide Directly

When you create an account at betjie, we collect the following information:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number
• Residential address
• Preferred username and password
• Payment method details (bKash, Nagad, Rocket, Upay or bank account)

2.2 Automatically Collected Information

While you use betjie, we automatically collect the following information:

• IP address and device identifier
• Browser type and version
• Operating system information
• Date, time, and duration of visits
• Pages clicked and navigation path
• Gaming activity logs (bets, wins, losses)
• Cookie and similar tracking technology data

2.3 Identity Verification Information

In certain cases, particularly for large withdrawals or account verification, we may request the following documents:

• National ID card (NID) or passport copy
• Driving licence
• Proof of current address (electricity bill or bank statement)

3 Purpose of Using Your Information

betjie uses your information only for the following legitimate purposes:

• Account Management: To create, verify, and manage your betjie account.
• Service Delivery: For gaming services, transaction processing (deposits and withdrawals), and bonus distribution.
• Security and Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To resolve your questions and issues through our 24/7 live chat or email.
• Service Improvement: To conduct analysis for improving the experience on our platform.
• Communication: To send important account-related notifications and updates.
• Responsible Gaming: To monitor your gaming habits and provide support when needed.

4 Information Sharing and Disclosure

betjie may share your information with trusted third parties in specific circumstances. However, this is always limited and purpose-specific:

4.1 Payment Processors

To complete your transactions, we share the necessary financial information with bKash, Nagad, Rocket, Upay, and approved banking partners. These partners operate under their own privacy policies and are bound to protect your information.

4.2 Technology Service Providers

We work with reliable technology partners to operate our platform. They process information only as directed by us and are bound by data confidentiality agreements.

4.3 Legal Obligations

We may be required to disclose information in response to a court order, government directive, or applicable law. In such cases, we will disclose only the information that is legally required.

4.4 Fraud Prevention

If there is a suspicion of cybercrime, fraud, or money laundering, we may cooperate with the relevant authorities.

5 Cookies and Tracking Technologies

betjie uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the site, such as maintaining login sessions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand how users interact with the site, helping us improve our services.
• Security Cookies: Used to protect your account from fraud and cyberattacks.

5.2 Cookie Controls

You can control or delete most cookies through your browser settings. Please note that disabling cookies may cause some features of betjie to not work properly.

6 Data Security Measures

betjie applies industry-standard security measures to keep your personal and financial information secure:

• SSL Encryption: All data transmitted on our site is secured through SSL (Secure Socket Layer) encryption.
• Encrypted Storage: Stored sensitive information is protected by strong encryption algorithms.
• Two-Factor Authentication: Two-Factor Authentication (2FA) is available for additional account security.
• Security Audits: Regular system security checks and vulnerability assessments are conducted.
• Access Controls: Only authorised staff can access your information, and only to a limited extent.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.

While we maintain the highest security measures, no method on the internet is 100% secure. We therefore encourage you to use a strong password and keep your login details private.

7 Data Retention Period

betjie retains your information only for as long as necessary or legally required:

• Active Accounts: All information is retained while your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period in accordance with legal and regulatory requirements.
• Financial Transaction Records: Financial records are retained for an extended period as part of our legal obligations.
• Marketing Communications: Marketing communications are stopped immediately upon withdrawal of your consent.

Once the retention period expires, we securely delete or destroy the information.

8 Your Rights and Choices

As a betjie user, you have the following rights over your own information:

8.1 Right to Access

You may request to see what information we hold about you. We will provide a copy within a reasonable time.

8.2 Right to Correction

If any of your personal information is incorrect, you may request a correction. You can also update much of your information directly from your account settings.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. Please note that we may be required to retain some information due to legal obligations.

8.4 Withdrawal from Marketing Communications

You may unsubscribe from our marketing emails at any time. Each marketing email will include an "Unsubscribe" link.

8.5 Data Portability

You may request your information in a standard format that can be transferred to another service.

9 Protection of Minors

betjie strictly does not provide services to persons under the age of 21. We do not knowingly collect or store personal information from anyone under the age of 21.

We verify age at the time of registration, and if it is later found that an account holder is under 21, that account will be closed immediately and the collected information will be deleted.

10 Third-Party Links

Our platform may have connections to payment gateways or game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). These third-party services have their own privacy policies.

betjie is not responsible for the data practices of these third parties. We recommend that you read their policies.

11 Changes to This Policy

betjie may update this Privacy Policy from time to time. If there are any significant changes, we will:

• Update the date on this page
• Send a notification email to registered users
• Display a prominent notice on the site

Continued use of the service after a change has been made will be considered as your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us:

To learn more about responsible gaming, visit our Responsible Gaming page. For answers to common questions, visit our FAQ page.